A “Certificate of Satisfaction” is required with every
job completion. The
Certificate of Satisfaction form asks for feedback on the services performed. Here
are some of the comments our clients shared….
These guys are awesome and uphold the name of the company they work for. Timely, responsive, and diligent. Jon and his team made sure everything that needed to be done was done completely and done well.
They were on time, professional and extremely caring and diligent. Yoandry and George were the most thorough and kind professionals I have worked with in a long time!!
Cody was very knowledgeable and professional as were the staff who worked on the job. Edgar was so respectful, hardworking, and thorough. Thank you to everyone!
Very pleased with the work. Jon communicated timely. The office staff is amazingly friendly, helpful and knowledgeable.
Quick & did a great job!
Very good and nice to work with.
Cody was very punctual and very informative - he always made sure what needed to be done got done in a timely manner - he was great to work with.
Hard working crews - very impressive! Very cooperative.
This team, Yoandry and Rosendo, were so hardworking and dedicated to every detail, from keeping the area clean, to removing all water damage. I am very grateful.
Tom, you were A+, as were all of the repair people you brought in to work on this project. We appreciate your professionalism. Excellent.
It was a pleasure working with Professional Restoration + all of the subcontractors. We are very happy customers.
Very helpful and professional. Honest about price and work.
Work was completed within one day and there was zero debris or mess left behind. Good, thorough job!
Cody was very punctual and very informative - he always made sure what needed to be done got done in a timely manner - he was great to work with.
Kevin did a great job, was very professional and a pleasure to work with.
Mark was great - very thorough & explained everything to us in detail. He was very knowledgeable & efficient.
Edgar, Lashae & Mark could not have worked harder and faster. They were amazing. I would recommend them to everyone.
Can't say enough good things about the crews. Always on time, professional and really friendly! Thank you!
Phenomenal! Team was very professional, knowledgeable, courteous and thorough. Super high quality of work!
I have already recommended Professional Restoration twice. Very happy with all I dealt with.
The mitigation crew & sheet-rock & painting crews did an awesome job!
Great people to work with. Caring & respectful.
Professional Restoration was extremely responsive & very courteous throughout our cleanup/dry-out process.
Everyone was really great! Thank you! Made a very stressful time easier to handle.
Fantastic support. Very responsive & customer friendly. Felt like we were in good hands. Highly recommend.
Very helpful & professional - easy to work with & answered all questions promptly. Very, very pleased with the service given.
We were astounded by the quick response to our request for help. The crew was here within an hour (if not sooner). Everyone was friendly, courteous and reassuring. We knew we were in good hands.
The team you sent to my home was awesome, professional and courteous. Awesome crew. Will recommend you to anyone asking. Appreciate their efforts.
PR was great. They were awesome. Professional, courteous, on-time and they worked hard. Kona was a great Project Manager - and she made sure everything would be done with a smile too. I would recommend PR to my friends, neighbors and anyone else who needed this kind of service.
All work was completed timely and professionally, and all contractors were courteous and respectful with the entire house. Would recommend Professional Restoration to any of my friends and neighbors; in fact, my neighbor just lost her contractor on a remodel job and I will be giving her your contact information.
You guys are awesome! Fast, excellent service. Thank you so very much! Everyone has been great & reasonable pricing!
Cody and Mark were a pleasure to work with. Pro Restoration made me feel better about the reclamation process after a flood.
All the workers were very respectful and professional. They kept the job site clean and organized. Great job all around.
All was handled perfectly.
Professional Restoration did a great job. They were friendly and very informative with what ever was asked. I would use them again for sure. Thanks guys!
Staff was fabulous; friendly, courteous, thorough, timely. We are more than highly satisfied. Would definitely recommend this company to anyone. Thank you!
Wade did a great job assisting with the demands of the insurance adjuster. He was helpful and courteous. Will use Professional Restoration again.
Project Manager, Wesley, was fantastic. All work crews were excellent and the results show it.
Great customer service by all involved & very informative throughout the process.
Everyone from Professional Restoration has been wonderful to work with. They have been professional, courteous, efficient and respectful. The job has been handled in a timely manner - which is very much appreciated!! Can't praise this company & employees enough!
Nicely done. Workers cleaned up after themselves. Clean work.
Your teams made a very anxiety-ridden and difficult situation for me much easier. I really appreciate their professionalism and kindness.
Tom is great to work with, very responsive. Quality of work was wonderful.
Gerald & Yoandry were excellent! They knew what they were doing, got to it and communicated well the whole time. They also did a solid job of clean-up... cleaner when they left!
Everyone was super nice & professional - great experience overall.
Always amazing! Right on top of it and so kind!
Your company stands up to its name when it comes to professionalism. Your workers were courteous, friendly and helpful. I totally enjoyed them working in my house. I felt comfortable and confident in their ability. Great work and awesome customer service. Would refer any day.
These guys are pros... courteous, thorough & efficient.
Great company to be working with - dependable, good communication, pleasant & calls returned.
Crews were all very professional & courteous - respectful of our time, our home and making as little mess or disruption as possible. Excellent team, thank you!
Thank you! Wonderful people - polite, competent and timely!
Kona & the team have been fabulous! Came out so quick & helped us dry out!
Great service - we REALLY appreciate it!
ProRest was incredible to work with! Kevin, Bobby & the repair crew were A+ all the way around, thank you!!
Professional Restoration was GREAT!! I would use them again & refer them to others.
Very good workers, will use the company again.
Hi Tom - the work performed by you & your subcontractors was both timely & very professional, as well as very good workmanship - thank you very much!
Absolutely wonderful to work with! We have worked with a lot of people & you have gone above all. Thank your for your quick response.
Professional Restoration did an outstanding job for us! They arrived within a couple of hours from my initial phone call. They immediately sealed off the area of concern and began drying out the area. Over the course of a couple weeks they periodically checked moisture readings until we knew the area was dry. Once we were dry, they picked up their equipment withing a couple of hours. They did a great job and I would absolutely use them again!!!
This was a smooth project. The team was helpful and respectable.
Mark was an exceptional project lead. Rob was very knowledgeable & helpful. Kona was a responsive Project Manager.
We appreciate Kona and Rob for making themselves available and answering all the questions our tenant had. It helped with the process, and we appreciate it.
Professional and respectful crew!
Professional Restoration did a great job. Kona communicated the progress with me via emails & phone calls which was very helpful. Over all the staff was courteous & very friendly.
This was the second time Professional Restoration saved me in a huge bind. Cody & crew were prompt, efficient & helped get us back to normal with minimal delay. Thanks so much!
Very pleased with the services provided by Professional Restoration. Each step of the restoration process was carefully explained and performed as described and in a timely and carefully completed manner by the technicians.
It was very easy working with your company. I appreciate the timeliness and advice that Cody gave.
Thank you! I reached out to Cody and received immediate help and communication.
Great job! Thanks
We were very pleased with the process and the end result!
Very prompt and courteous service.
Very professional and great customer service.
All the team members of Professional Restoration were very courteous and answered all my questions. The work was done quickly and to my satisfaction.
As always Pro Restoration was very easy to work with and did a wonderful job. Communication was great and Wade made sure to communicate everything with us and the tenant, as well as helping remedy the inconvenience of the situation as best as possible.
The entire Professional Restoration crew (Water/MIT & Repair) was extremely courteous, professional and timely. Work was extremely thorough and of the utmost quality! Professional Restoration has my highest recommendation!
This exceptional crew saved my home and thereby, me. They were super & most respectful in the way they treated me. Although I was embarrassed by the state of my home - I never once saw, heard or felt disrespected. They were kind and although it took 2 years to ask for help (I thought I couldn't do it), with the 4 of them working non-stop, it was clear that I could do it and needed help. And help is exactly what I got.
Mark & Stephanie were great. Mark had a heck of a time with the flooring, but he kept a smile on his face and was still very pleasant and very nice work with.
Working with Professional Restoration was great! Everyone was so kind & professional. They were great about communication and being flexible to our schedules.
Guys were quick, greatly appreciated.
We have been very pleased with the work and your company. Crews were awesome.
Showed up quickly and completed the job. John was polite and professional.
Wade has been very attentive to what I needed done. Mark and Stephanie were a super demo & cleanup team. Very professional, always on time, answered my questions and kept me updated on what they were doing.
The technicians were very professional and competent and worked hard to make the end result to my satisfaction.
Great job! Helpful, kind attitude. Very pleasant experience.
Crews were professional & did excellent work. Extremely pleasant also. We can't recommend Ernestina enough, she is fantastic. Thorough, professional, extremely conscientious & personable.
Thank you for an excellent job, completed ahead of schedule.
The crews were exceptional! - Professional, knowledgeable, friendly and tidy. Good follow-up from Supervisors.
Cody is easy to work with and Edgar and his crew were fantastic!
Great work, excellent responsiveness. Finished product looks like new. Appreciated that they came when needed, after hours.
Eduardo was top notch. He found the leak source that three prior contractors could not find. Very pleasant to work with and hardworking!
Edgar & Stephanie did a great job keeping us informed at each step and explaining future steps. Both were totally professional and hard working.
I've never seen such dedicated people do their jobs, ever in my life.
John did a great job. Very prompt, professional & helpful.
The Professional Restoration team was awesome! We were in a time crunch to have everything mitigated while maintaining our schedule. A crew promptly arrived and successfully re-mediated our units.
Jon was very helpful throughout the entire process! Thank you!!
The guys were great. They put everything back afterward, including rehanging hooks on the wall in just the right spot.
Edgar & Rosendo are marvelous! Professional & top notch people. Cody was also very helpful during the entire process.
All crews were wonderful!
Professional Restoration came out within an hour of being notified and were very friendly & professional. They worked quickly to find the source of our problem and patched our roof with tarps to protect it from more damage until our adjuster could arrive. I would recommend to others.
Kevin was very helpful and empathetic to our situation. Got the work done in a quick and efficient manner.
Tom and the other workers were very professional and explained all phases of the project. We would use Professional Restoration again!
Having water damage and being referred to Professional Restoration, we were extremely happy with all of the communication and workers. Tom kept us up-to-date with everything. Very happy with the work that was done!
Edgar & Estavan did outstanding work. Thorough, reliable and courteous. Professional Restoration got here within an hour of calling and that promptness prevented a lot of additional damage.
Awesome job. Great work & nice, professional workers.
Your help was great appreciated. Thank you!
Thank you for the fast and professional service!
I was very impressed by the professionalism & all my questions were answered. Thank you!
USAA along with your services were amazing, especially during/after a crisis.
Thank you for the great service. Your team members were very professional and helpful.
These guys are awesome! Would recommend.
Your team was very professional, made sure everything was organized, cleaned up before leaving. Communication was great and I was very pleased with the whole process.
Everyone I interacted with was wonderful! Very polite, courteous, professional & compassionate :)
Did a great job & got it done fast!
I'm very happy with the work done, and they finished quickly. Very nice guys too!
Thanks to Mike H. who referred us to your company. All work and staff were excellent.
Great job! Prompt & professional.
Niki & George were incredibly courteous and answered any questions I had.
Kona and the crews that came throughout the week were great - very professional - clean and courteous!
We were very happy working with your company!
They did a wonderful and professional job for us, thanks!
They did a great job - we are very appreciative.
Everyone has been great - very professional and reliable.
Everyone was great. Work was done on time and was good quality. Considering the circumstances, it was a good experience.
Well done, very professional.
Edgar & crew were excellent!!! Justin did an excellent job & was very helpful. Thank you guys!
Good job & great crews! Thanks!
Very satisfied! Thanks!!
Everybody was very nice. Very impressed. Great job, thank you!
Everyone was so nice and professional, thank you!
The work was done in a timely manner. Everyone was courteous and helpful!
Very helpful and informative throughout the process.
Milan was very friendly, polite and focused on getting things completed in a timely manner. Juan did a great job with the structural repair. Thank you!
They did a great job! Bobby is great and Victor was wonderful!!
Professional, quality service. Communicated well about what needed to be done & made us feel at ease. Stayed late to get the job done! Thank you!!
I want to thank Nikki & George for their very careful and thoughtful tear-down!
The crew was very studious and hard working. They communicated very well throughout the project. They did a remarkable job cleaning up a very large mess. The employees were great to interact with.
Milan, our Project Manager, was amazing. He really went above & beyond for us. He helped us in ways we didn't even know to ask for. All crews did amazing work & were courteous & friendly. I would choose Professional Restoration for any and all future projects.
Great people... did a really good job of drying it up. Thank you!
Very happy with the service, thank you!
Personnel is outstanding!
Great work & great crew!
Professional Restoration were very professional. Besides doing the expected, arriving on time, being courteous, and completing the work in an above satisfactory manner, the office staff was very helpful. I would like to single out Amy and her ability to make a very difficult situation one that was bearable and quickly resolved.
Wade got on the job ASAP as needed... John & Kona worked well to address our problem! Thanks a million!
The team was great. Demolition and cleanup was handled very professionally. They cleaned up and removed all of the damage to minimize the chaos we felt we were living in. A big "THANK YOU" to the team!
Very professional and worked very hard. I was really satisfied with the work!
Arrived very quickly, very nice & awesome team. Answered all of our questions.
Ernestina and the others were awesome. They were efficient, very competent and wonderfully nice people. We are amazed at what they accomplished. They deserve a raise. Kona was also terrific and gave us a real feeling of confidence.
Anyone who even thinks of services by anyone else needs to talk to me – Professional Restoration and their crew are the BEST there is! The amount of patience, care and dependability (they offer) is unparalleled! I would wish everyone the luck to have Professional Restoration on board!!
You did an outstanding job of rescuing our house from our fire and flood. Very professional, competent, thorough, fast and friendly. I am in awe of the job you did.
Thank you!! The folks were great. Saved the basement!
Wade and the team were great. They showed up promptly and took care of a water leak for one of our homes in production. They also provided a professional letter backing up their work. Really appreciate it.
Fast & friendly repair.
Great job. Working with Professional Restoration was easy and predictable. Wade is a great Project Manager; very professional and kept me informed during the entire process.
Called and showed up when they said they would, that’s extremely rare in Denver. You guys are awesome!
They did a wonderful job – clean & efficient!
Everybody was wonderful! Rocky kept in touch and was very professional. Kona was INCREDIBLE… an angel and a god-send!!!
Edgar and Arthur did outstanding work. They were very efficient, knowledgeable and a joy to work with. I was VERY HAPPY with their work.
Technicians were fantastic. Great communication throughout the project. Niki and George were awesome!
They are terrific. Very respectful and professional.
I appreciated the amount of communication to keep me informed about the project.
The team did a great job! Jason was outstanding with communication. Professional Restoration was more effective than the HOA and insurance.
Every person from Professional Restoration that worked on my job was courteous and respectful.
Excellent Job! Milan made sure we were satisfied and always called ahead before coming. Great quality & craftsmanship!
Great work by everyone involved! Milan always kept us up-to-date with what was going on.
I was very impressed by the professionalism of the crew that worked on the repairs. They were all great!
Very good customer service!
Professional Restoration did a fantastic job! They were helpful, knowledgeable, professional and made sure we were satisfied and happy with the work they did.
We have relied on Professional Restoration time and time again to mitigate damage and "make it right." The response was extremely quick as well. Thank you!
The crew was great and very professional
Thank you for the prompt, professional service. George & Nikia are very caring individuals, very courteous!
Excellent job! Will recommend to others.
You guys are great! Thanks for the help.
Outstanding service, very pleased!
Your team helped out in a pinch. Appreciate the communication and fast work!
All staff were courteous and made sure understood what was going on. Made us feel comfortable.
Employees were very courteous. They did a good job moving furniture and were very careful about damaging walls. They kept checking the equipment to make sure everything was working/doing its job. I feel that it was a good job!
Very professional, hard workers! (They put) plastic down to the protect carpet, as requested, THANK YOU VERY MUCH!
Crew was incredible! Excellent work on our unfortunate issue. They did a great job, looking forward to having the same experience with the next crew.
I had a toilet upstairs overflow and ran all night. Damaged carpet upstairs and ceiling/wood floor downstairs. Professional Restoration came out promptly on a Sunday and got to work. The staff was professional, reliable and on time for every appt. I would highly recommend Professional Restoration!
Professional Restoration has handled all of the vapor barriers, mitigation and mold remediation for my clients, and they have always done an outstanding job. I have very high standards for the work done in my company, and they meet and surpass these standards every time.
These guys are awesome! If you need help - don't hesitate - get them on their way to your home! we are so grateful for their help! Everyone at Pro Restoration was courteous and knowledgeable. Thank you for being here when we needed you! We hope we never have another disaster, but if we do, you're the only one we will call.