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You Need to Know
- Insured Bill of Rights
- When Water Damage Happens
- Types of Water Damage
- How Quick Water Damage Happens
- Mold 101
- Fire & Smoke Tips
- Disaster Prevention
- When to Call Professional Restoration
Insured Bill of Rights
The Insured Bill of Rights states that you have the right to choose! When deciding which restoration company will suit your needs best, look for a qualified and reputable company, that will stand behind work performed and warranty responsibilities.Click here to view the Insured Bill of Rights PDF
Colorado Passed the Insured Bill of Rights: Click here to view the Colorado Bill Stating Insured Rights to Restoration Referrals
When Water Damage Happens
- Shut off the water source.
- Turn off the power breaker to the affected rooms.
- Call 303.922.4001 to have a certified representative called to action.
- Raise all furniture on unstained wood blocks or aluminum foil.
- Pin up draperies that are near to the floor using clothespins.
- Remove all papers, magazines, flower pots, shoes or anything that may leave a stain.
Types of Water Damage
Category 1: Clean Water originates from a source that does not pose a substantial harm to humans. Example:sink supply line, falling rainwater or snow.
Category 2: Gray Water contains a significant degree of chemical, biological and/or physical contamination. Having the potential to cause discomfort or sickness if consumed by or exposed to humans. Example: dishwasher drain, laundry machines, broken aquariums and punctured waterbeds, overflows from toilet bowls with urine, but no feces.
Category 3: Black Water always contains pathogenic agents. Hazardous and unsanitary “black” water sources are those that arise from large quantities of sewage or other contaminated water sources entering the structure. In situations where structural materials and contents have been heavily contaminated with such materials as pesticides, heavy metals or toxic organic substances, containment procedures are extensive and affected areas/items are always replaced.
The category is determined by the source, contents, history and characteristics of the water and not the color. If not addressed promptly, Category 1 becomes Category 2, then becomes Category 3.
Prompt attention to every water loss is required to prevent further damage and repair costs. Every minute counts. Call our Certified Water Loss Specialist Team to respond, recover and restore your property before it's too late.
How Quick Water Damage Happens
Within Minutes:
> Water contamination spreads to unaffected areas
> Moisture sensitive surfaces swell and disfigure
> Furniture stains appear on carpeting and are usually permanent
> Paper goods and records are ruined
> Rust stains appear on carpeting and other surfaces
> Drapery fabrics that contact water may develop permanent watermarks.
Within Hours:
> Pre-existing moisture related problems are activated
> Drywall softens and warps
> Cellulosice browning may occur on natural fabrics
> Foam cushion (carpet pad) can begin to disintegrate
> Bacterial odor problems begin to develop
> Wood furniture, in contact with water, can become permanently ruined.
Within Days:
> Mildew and biological growth happens, odors begin to permeate the structure
> Wood floors are warped and ruined
> Woven carpet installations could shrink
> Delamination of tufted carpet is possible
> Vinyl floor coverings can permanently discolor, adhesives can break down
> Allergies and asthma can be aggravated.
Within Weeks:
> Structural integrity of interior wall members, sub-floors, and ceiling installations can be permanently damaged.
> Mildew can permanently stain/damage natural materials
> Serious health hazards to occupants of buildings have developed.
EVERY MINUTE Counts! Call Professional Restoration as soon as water damage occurs. We guarantee to take care of your needs, quickly.
Mold 101
Mold spores may be found lying dormant on almost every surface. Unless large numbers of spores become airborne, there is usually little problem. However, when mold spores are on a surface with an appropriate moisture content, nutrients, and temperature, the spores will germinate and grow.
Mold should not grow indoors unless there are moisture problems in the building or home. Obvious cases where moisture is a problem such as floods, roof leaks, problems with the drainage or plumbing should be properly dried to avoid mold growth. A less obvious source of moisture is the effect of temperature gradients in locations where relatively warm and moist air comes into contact with cool surfaces.
Summer's air conditioning units may harbor mold spores that can cause illness. In winter, mold can grow where exterior windows and walls are not insulated against the interior walls, creating a feeding ground for mold.
Most molds get their food from the environment, living and feeding on dead organic matter. Many building components and contents contain materials that are excellent food sources for mold, such as wallpaper glue, some paints, greases, paper, textiles, and wood products. Indoor dust may contain fibers, dead skin cells, and other organic matter than can serve as a food source for mold when moisture is available.
Mold is everywhere and safe in small doses, however extremely hazardous when allowed to grow over time. If you think you have a mold problem, call Professional Restoration to investigate.
Fire & Smoke Tips
Turn off the HVAC system to prevent soot and odor from moving to other areas, and change your filter.
Avoid sitting on or handling any goods because the oil on your hands could set in the soot.
Lay an old sheet or piece of plastic in traffic areas to minimize tracking of soot.
Avoid eating contaminated food items or any canned foods that were near the fire.
Secure the property and try not to disturb the area to allow for investigation if needed.
Do not use TV’s, radios or any other electrical devices.
Our experienced, certified cleaning technicians use the latest technologies and equipment to eliminate contaminants and odors, soot, residual smoke particles, and other traces of fire and smoke from structural surfaces. We clean and treat HVAC systems to eradicate irritants, pollutants, and potential health threats. Through direct cleaning and the use of specialized equipment, we remove sources of odor and other dangerous toxins. Thermal fog and ozone treatments are applied when necessary.
Disaster Prevention
Furnace Inspections: Schedule a furnace inspection. Have it thoroughly inspected by a professional. See that it is in good working order. Change filters. It may be time for a good cleaning. Soot, smoke, odor, and contaminates are spread through the duct system to all parts of the structure.
Pipes and Plumbing: Protect against frozen pipes. See that pipes are well insulated. If you will be away for any extended time, keep the dwelling temperature high enough to prevent plumbing from freezing.
Dryer Vents: Many fires are caused by lint collecting in dryers and vents. Periodically check and clean these vents.
Holiday Decorations: Check all lights, both indoor and outdoor. Throw out worn and frayed cords and lights. Christmas trees are among the fastest burning items.
When to Call Professional Restoration
Call Professional Restoration as soon as severe property damage happens. If it's more than a shop-vac can handle, or if your house/roof is exposed to the elements due to a wind storm, call us immediately to have our certified technicians dispatched to your home within 90 minutes or less.
